Privacy Policy
Information Collection, Use, and Sharing
Lucid Diamond Co. is the sole owner of the information collected on this site. We only access and collect information that you voluntarily provide via email or other direct methods. We do not sell or rent this information. Your information is used solely to respond to your inquiries or fulfill requests, such as processing orders. We do not share your information with any third party outside our organization unless necessary to fulfill your request. Unless you specify otherwise, we may contact you in the future to update you about specials, new products or services, or changes to this policy.
Your Access to and Control Over Information
You can opt out of future communications from us at any time. By contacting us via the email or phone number on our website, you can:
- See what data we have about you, if any.
- Change or correct your data.
- Request data deletion.
- Express any concerns regarding our data use.
Security
We prioritize the security of your information. When you submit sensitive information on our website, it is protected both online and offline.
Sensitive data, such as credit card details, is encrypted and securely transmitted. You can verify this by looking for the closed lock icon on your browser or checking for "https" in the web address.
Registration
For better service, you may complete a customer registration form. Registration is optional and not required for checkout. During registration, you may be asked to provide contact information (e.g., name and email). This information is used to communicate about products/services of interest. You may also provide demographic info (e.g., gender or age), though it’s optional.
Orders
When placing an order, we require contact information (like name and shipping address) and financial details (like credit card number). This information is used for billing and fulfilling orders. If there’s an issue with your order, we’ll use these details to reach you.
Cookies
Our site uses "cookies" to enhance your experience. A cookie is stored on your hard drive to help us improve your access to our site and recognize repeat visits. For instance, cookies enable faster login. They also allow us to track and tailor content to user interests. Cookies are not linked to personally identifiable information.
Some of our business partners (e.g., Google) may use cookies on our site. However, we do not have access to or control over these cookies.
Sharing
We may share aggregated demographic information with partners and advertisers, but it is not linked to personal data that identifies individuals.
We use encryption to protect sensitive information online, and we protect your information offline as well. Only employees who need access to perform specific jobs (e.g., billing or customer service) can access personally identifiable information. The computers and servers where this information is stored are kept secure.
Updates
Our Privacy Policy may be updated occasionally. All updates will be posted on this page.